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Policies Questions regarding an order you have placed should be directed by E-mail to info@nevadasoap.com We will try to answer all inquires within 24 hours. You may also call us at 360-457-8500 between 9:00am - 5:00pm pacific time. If items are backordered we will contact you. 

Shipping:

             Shipping is added individually by weight for all internet orders secured with a credit card.  For shipments outside the US we use the most affordable method available, for a quote please E-mail us with your address and order. We will charge a 20% restocking fee on all returns. 

Security and Privacy:

            When you order from Sierra Nevada Soap, your personal information is encrypted by your browser and sent to our Order Center in a secure manner.  We are very much aware of your concerns about the privacy of your information.